Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for providing services and activities of assigned programs within the Housing Authority including Section 8 Housing Choice Voucher Program, Section 8 Family Self-Sufficiency Program, and other special housing programs; ensure the intake, occupancy, and leasing functions are completed in an accurate and timely manner.

Establish schedules and methods for providing assigned services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.

Participate in the development and implementation of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; monitor work activities to ensure compliance with established policies and procedures.

Develop procedures for new programs; develop and receive approval for policies and procedures to implement federal regulations and new programs; participate in development of new policies and procedures to improve service delivery.

Participate in the selection of assigned staff; provide or coordinate staff training; conduct quality control audits of tenant files to ensure accuracy of staff's work; work with employees to correct deficiencies; implement discipline procedures.

Participate in the preparation and administration of the assigned program budget; submit budget recommendations; monitor expenditures.

Monitor program compliance with federal law and regulations; monitor application procedures and processes; recommend revisions to City ordinances related to housing assistance; analyze and implement federal, state, and local guidelines related to the Section 8 Housing Program.

Conduct annual Section 8 Management Assessment Program (SEMAP) audits to ensure compliance of the administration of the Housing Authority.

Provide information and resolve problems with applicants, tenants, owners, and the public as needed; coordinate and participate in the preparation of newsletters and outreach material.

Conduct informal reviews with applicants and tenants with regard to program violations and proposed denial or termination of assistance; research, prepare, and write hearing packets for the proposed termination of Section 8 participants and present findings at informal hearings.

Conduct audit inspections of units under contract.

Coordinate and track housing quality standards inspections conducted by other housing agencies to ensure inspections are conducted in a timely manner; review and approve billing amounts charged by other agencies for conducting HQS inspections.

Assist in the preparation of the Five Year/Annual Public Housing Agency Plan and the housing portion of the Five Year/One Year Action Plan of the Consolidated Plan Document.

Monitor federal register for grand funding notices; complete assigned applications.

May assist in the management of the Information Systems Unit including providing management oversight of the housing system used by employees to complete transactions; ensure system compliance with City of Anaheim and HUD requirements; manage and provide system support to all Housing Authority and Housing Counseling Agency staff; ensure proper operation of computers, printers, and related equipment; coordinate resolution of problems with appropriate information technology staff.

May serve as project management of the implementation of new software; coordinate all phases of project plan; ensure project meets established timelines.

Maintain records concerning operations and programs; prepare reports on operations and activities.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of housing; incorporate new developments as appropriate into programs.

Perform related duties as required.

Four (4) years of responsible experience in a housing program including one (1) year of administrative and/or lead supervisory experience supplemented by completion of the twelfth grade and college level course work or specialized training in public administration, business administration, social services, or a related field; a Bachelor's degree is highly desirable. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.

Knowledge of operations, services, and activities of the Section 8 Housing Program; principles and practices used in housing assistance programs; needs assessment principles and techniques; counseling techniques; interviewing techniques; fraud prevention strategies; principles of supervision, training, and performance evaluation; basic principles and practices of budget preparation and administration; principles and procedures of record keeping; principles of business letter writing and basic report preparation; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases as well as specialized housing systems; pertinent federal, state, and local laws, codes, and regulations.

Ability to coordinate and direct assigned housing programs; supervise, organize, and review the work of assigned staff; select, train, and evaluate staff; recommend and implement goals, objectives, policies, and procedures for providing assigned services and activities; understand the organization and operation of the organization and of outside agencies as necessary to assume assigned responsibilities; apply housing assistance program knowledge in the assessment of service delivery, including development of policies and procedures to improve and streamline service delivery; provide effective counseling to clients; understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations; prepare clear and concise reports; participate in the preparation and administration of assigned budgets; plan and organize work to meet changing priorities and deadlines; effectively represent the Housing Authority to outside individuals and agencies to accomplish the goals and objectives of the unit; work cooperatively with other departments, government officials, and outside agencies; respond tactfully, clearly, concisely, and appropriately to inquiries from the public, staff, or other agencies on sensitive issues in area of responsibility; diffuse or intervene in threatening and emergency situations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.

Possession a valid California Class C Driver's License .